Frontiers of Business – Reputation Monitoring on a Budget

Reputation management companies are a small but growing community, listing services that monitor blogs, forums and the mainstream media to alert a company about disgruntled customers publicizing their grievances. With a little experimentation you can get similar service from an RSS reader and some careful internet searching.

The symbol above is something you might recognize. It [...]

Frontiers of Business – Reputation Management in the New Media

This post from the Harvard Business School blogs reminded me of the problems that business can get into interacting with the ‘New Media’ of blogs, forums and internet discussion. I’m a regular reader of the Consumerist, my featured link today. This blog has emerged as one of the top consumer affairs blogs and has attracted [...]

Social Tagging – Del.icio.us

Del.icio.us is one of my favorite services, it is an excellent introduction to social tagging. Del.icio.us is a simple web based system in which you can keep your bookmarks and access them from anywhere. What makes Del.icio.us extremely useful is the ability to ‘tag’ your bookmarks with words that describe what the [...]

Frontiers of Business – The return of the Social Contract?

The Harvard Business School blog is an invaluable resource to me, a librarian, getting into the world of business. Reading it every day has been showing some encouraging aspects of the business community regarding Knowledge Management writ large. My understanding of Knowledge Management doesn’t rest on the software. KM comes out of corporate culture, and [...]

Knowledge Management Tools – Storytelling

Storytelling?
Once upon a time?
In business?
You do it all the time.
I’ve made learning a professional career since I was 5 and one of the most efficient ways of processing a large amount of information is to tell it in a story. I learned trigonometry through distance estimating problems in Scouts, I learned the history of [...]

Sunday Religious Studies – GetReligion

In all of the religion writing I have read, only one blog has consistently high standards and fascinating coverage, GetReligion. As their tagline states, ‘The press just dosen’t get religion.” This sentiment is regularly seen across the US newsmedia as well as some foreign coverage. GetReligion did an admirable job covering the complexities of the [...]

Saturday Fun – Video Lan Player (VLC)

I love movies, especially foreign films. In browsing some of the more obscure video stores around Montreal I’ve discovered a few DVD’s imported from Europe that are the wrong region. Rather than spending some additional money for a region free DVD player, I just used VLC on my laptop, a free video player for Windows, [...]

Problem Solving – Fastone Capture

I deal with the Microsoft Office Suite on a regular basis, and one of the most frustrating features included is the ability to insert picture files into a text document. I have particularly had issues with exporting visual diagrams of processes from Viseo. As an end run around this, I’ve turned to a trusty screen [...]

Personal Knowledge Management – Gmail

I am a huge fan of Google and their various services, including Gmail. One of the most helpful aspects of Gmail is the ability to automate the handling of recurring emails. For example, my phone service, Vonage, gives you the option of receiving notifications of voicemail by email. Using a couple of Gmail settings, I [...]

Document Management – PDF to Text

PDF is the document standard across the business world for good reasons, there is no ‘metadata’, or the history of the revision log contained in the finalized form of a PDF, as some business and government organizations have found out to their detriment. I convert all documents I would rather not have a [...]