KM Euphemisms – ‘Culture’

Knowledge Management is something I love to do and to talk about.  Nonaka and Taguchi is music to my ears. However, in my education we talked around a central KM issue that needs to be considered more. The euphemism that is used in KM is ‘culture’.  What exactly does this mean? It means considering what [...]

The Unspoken Language – Misunderstandings on the Internet

One of the major problems with communication on the Internet is the lack of tone, context and body language. Major misunderstandings have emerged because of satire, the intended tone of a piece of writing or simply the brevity of the missive. This has become a major issue in blogging, I know that several of the [...]